VCLOUD SUPPORT AUSTRALIA
With I.T. support and management of your computer network and infrastructure being our objective and prime focus, maintaining your information system is not only important to us, but also the forefront of our business.
We have a worldwide support help desk team that can assist with all your I.T. requirements, no matter he area of business or the location you are located in worldwide.
As much as we are everything cloud computing, we acknowledge that being a leader in support services is equally as important. We provide support services to any business no matter the size or geographical location around the world.
Save Time, Money & No Hand-BallingConsolidating your cloud services not only saves you money, but limiting the amount of IT service companies means you remove most of the hand-balling and support issues between IT support teams.
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Worldwide Cloud Solutions ProviderExpanding our cloud solutions portfolio, ensuring cloud computing works and runs anywhere on the globe and in any datacentre that supports our SD-WAN solutions. We work with a platform with no geographical boundaries.
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24/7 Customer Service and SupportWith clients worldwide, we have 24/7 customer service and a worldwide support help desk. Access or multiple platforms of support to get in contact with is from anywhere, any time and most importantly … any platform.
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OUR SERVICES
With services below are used by a majority of our client who allow us to build them a customised cloud computing platform for their business.
These solutions are tailor built and give these clients a platform built specifically to their requirements. It gives them total freedom to work from anywhere and we show them how to utilise today's technology to leverage the best way to access these platforms.
HOW VCLOUD DOES I.T. SUPPORT
At vCloud we take supporting you very serious. Our goal is to get your issue resolved as quick as possible and without the need to revisit your problem again.
In fact if we can fix your problem with 5 minutes, its free, no charge .. not even logged like some I.T. companies do.
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OUR DIFFERENT SUPPORT PLATFORMS
Being an I.T. support services company means we need to keep up with the best way to get you to register your I.T. problems, to make it easy for both you and us to track.
As a software development company we developed this software to work on every platform with live real-time notifications.
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REMOTE ACCESS SUPPORT
When it comes to remote access software we don’t believe in using a solution that is cheaper to run. We use the industry leading software Teamviewer Corporate.
With Teamviewer, we can be in your device within seconds, that’s how we can fix most I.T. problems in under 5 minutes for free.
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ADHOC I.T. SUPPORT
As much as most I.T. support provider now only supports managed services, we can still provide adhoc support changed by the hour with pre-paying for blocks of time upfront.
Your I.T. problem are charged on a per 15 minute basis with no restriction on what we support and what device.
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WHY CHOOSE US
Latest VMWare Platform
Built on the latest VMWare platform, and being the pioneers of virtualiation for 20 years, it made sense to base our cloud network on this technology.
24/7 Worldwide Support Team
With vCloud now worldwide, access to support is even better than before. With support team spanning the globe in local timezone.
Total Managed Solution
With every solution within our network being tested and utilised to ensure we proactively monitor and manage your networks uptime and performance.
Continuous System Upgrades
Research and testing is in our core, what we deliver is the best solution for your business. Cost is not a factor with solutions we build and deliver.
Technical Experts
Our technical experts have years of experience covering 30+ years in I.T. We will work with your staff to maintain your businesses computer network.
Great Pricing No Matter Size
Even small businesses need enterprise solutions. This is what we do best at vCloud Australia, build cost effective solutions .. no matter the size.
